FAQs
How can I contact Petit Monde?
You can reach us anytime by email at shoppetitmonde@gmail.com or simply click the live chat button on our website for quick support. Our team is always happy to assist you with orders, product information, or any inquiries you may have.
Do you ship worldwide?
We currently do not offer international shipping. We ship across Lebanon. Visit our SHIPPING page for more information.
Where do you ship from?
We ship from various countries and locations.
Can I change or cancel my order?
As we aim to process orders as fast as possible, you must request any changes/cancellations within 12 hours of ordering. All requests after this time will be denied.
What payment methods do you accept?
Cash on delivery
When will my order be processed?
All orders are handled and shipped out from our warehouse. Please allow extra time for your order to be processed during holidays and sale seasons. We process orders between Monday and Friday. Orders will be processed within 1-3 business days from the order date and shipped the next day after the processing day. Please note that we don't ship on weekends.
How long will it take to receive my order?
Orders typically arrive within 3 to 5 business days. Visit our SHIPPING page for more information.
How can I track my order?
- Go to TRACKING
- Insert the waybill number starting with TD