FAQs

How can I contact Petit Monde?

You can email us at shoppetitmonde@gmail.com where our customer service team will be happy to help you with whatever you need!

Do you ship worldwide?

No

Where do you ship from?

We ship from various countries and locations.

Can I change or cancel my order?

As we aim to process orders as fast as possible, you must request any changes/cancellations within 12 hours of ordering. All requests after this time will be denied. 

What payment methods do you accept?

Cash on delivery

When will my order be processed?

All orders are handled and shipped out from our warehouse. Please allow extra time for your order to be processed during holidays and sale seasons. We process orders between Monday and Friday. Orders will be processed within 1-3 business days from the order date and shipped the next day after the processing day. Please note that we don't ship on weekends.

How long will it take to receive my order?

Due to high demand, orders may take between 10-15 days to arrive.